Privacy Policy

TABLE OF CONTENT 

  1. WHAT INFORMATION DO WE COLLECT? 
  2. HOW DO WE PROCESS YOUR INFORMATION? 
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? 
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 
  5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES? 
  6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 
  7. HOW DO WE HANDLE YOUR SOCIAL LOGINS? 
  8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY? 
  9. HOW LONG DO WE KEEP YOUR INFORMATION? 
  10. HOW DO WE KEEP YOUR INFORMATION SAFE? 
  11. DO WE COLLECT INFORMATION FROM MINORS? 
  12. WHAT ARE YOUR PRIVACY RIGHTS? 
  13. CONTROLS FOR DO-NOT-TRACK FEATURES 
  14. DO WE MAKE UPDATES TO THIS NOTICE? 
  15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 
  16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 

This Privacy Policy for Integrated Design Studios Ltd. (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website or any website of ours that links to this privacy notice;
  • Engage with us in other related ways ― including any sales, marketing, or events questions or concerns. Reading this privacy notice will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at [email protected].

In summary, we treat your personal details with the care and respect they deserve. We store all of your personal information on a secure server within the European Economic Area. Where we have given you, or where you have chosen, a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy policy, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

When you visit our website, use, or navigate our Services, we may process personal information depending on how you interact with Integrated Design Studios Ltd. and the Services, your choices, and the products and features you use.

No sensitive data is stored by Integrated Design Studios Ltd.

We process your information to provide, improve, and administer our Services, communicate with you for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your data only when we have a valid legal reason.

We have organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Integrated Design Studios Ltd. may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling mailing or orders, carrying out surveys, delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, etc. Personal information provided to Integrated Design Studios Ltd. may be forwarded to our third-party providers in order to perform certain functions. Still, it will not be used for any other purpose outside the customer’s request. Integrated Design Studios Ltd. ensures that third-party providers are fully aware of and compliant with our data protection practices and the new GDPR legislation. Integrated Design Studios Ltd. will not sell your data to any third parties for marketing purposes. Integrated Design Studios Ltd. will link to third-party websites from our own website; we are not responsible for the privacy practices of such websites.

Where you are located, the applicable privacy law may mean you have certain rights regarding your personal information.

You have the right to have your personal details erased. If you would like your personal information to be erased, please email [email protected]. The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.      

1. WHAT INFORMATION DO WE COLLECT?

  All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Personal data is collected to provide a better user experience for our customers. By using our website, you agree that we may use your information to:

  • Inform you about news and information relating to our business – including new product launches, product improvements, and general business news (only where you specifically opt-in);
  • To efficiently process online transactions;
  • To ask for ratings and reviews of services or products;
  • Analyze the volume and behavior of the visitors to our site;
  • Analyze open and click-through rates of our email campaigns to understand patterns in behavior and to offer more relevant content;
  • Receive feedback from our customers to resolve any issues and provide an overall better customer experience;
  • Personalize content to be more tailored to our customers;

Personal Information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us. The personal information we collect depends on the context of your interactions with the Services and us, your choices, and the products and features you use. We also may collect IP address information that provides: zip, area code, city, country, and ISP name and use it for a better user experience. 

Payment Data. 

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. 

Social Media Login Data. 

We may allow you to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. 

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services or other technical details. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources. In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles for purposes of targeted advertising and event promotion. Suppose you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter). In that case, we receive personal information about you, such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.

Data Storage

Integrated Design Studios Ltd. stores information to fulfill customers’ requests and contractual obligations and improve the overall user experience for our customers. Data is stored on our secure internal network, in our third-party email marketing platform (Mailchimp), our website, active databases, shared network drives, cloud servers, and other means.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our website, including

■ To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.

■ To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

■ To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

■ To enable user-to-user communications. We may process your information if you use our offerings to communicate with another user.

■ To request feedback. We may process your information when necessary to request feedback and contact you about using our Services.

■ To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time. 

■ To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. 

■ To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

■ To identify usage trends. We may process information about how you use our Services to understand better how they are being used so we can improve them.

■ To determine the effectiveness of our marketing and promotional campaigns. We may process your information to understand better how to provide marketing and promotional campaigns that are most relevant to you.

■ To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest and prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary. We have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) requires us to explain the legal bases we rely on to process your personal information. As such, we may depend on the following legal grounds to process your personal information:

■ Consent. We may process your data if you have permitted us (i.e., consent) to use your data for a specific purpose. You can withdraw your consent at any time by contacting us at [email protected].

■ Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request before entering into a contract with you.

■ Legitimate Interests. We may process your information when we believe it is necessary to achieve our legitimate business interests. Those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

  • Send users information about special offers and discounts on our products and services;
  • Develop and display personalized and relevant advertising content for our users;
  • Analyze how our services are used so we can improve them to engage and retain users;
  • Support our marketing activities;
  • Diagnose problems and/or prevent fraudulent activities;
  • Understand how our users use our products and services so we can improve user experience.

■ Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

■ Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we are generally the “data controller” under European Data Protection Laws of the personal information described in this privacy notice since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a “data processor” on behalf of our customers. In those situations, the customer we provide services to and with whom we have entered into a data processing agreement is the “data controller” responsible for your personal information. We merely process your information on their behalf per your instructions. To know more about our customers’ privacy practices, you should read their privacy policies and direct any questions you have to them.

 

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Integrated Design Studios Ltd. does not sell third parties any personal information. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means they cannot do anything with your personal information unless we have instructed them. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

■ Affiliate Marketing Programs

■ Cloud Computing Services

■ Communication & Collaboration Tools

■ Data Analytics Services

■ Data Storage Service Providers

■ Government Entities

■ Order Fulfillment Service Providers

■ Payment Processors

■ Performance Monitoring Tools

■ Product Engineering & Design Tools

■ Retargeting Platforms

■ Sales & Marketing Tools

■ Social Networks

■ User Account Registration & Authentication Services

■ Website Hosting Service Providers

We also may need to share your personal information in the following situations:

■ Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

■ Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

■ Business Partners. We may share your information with our business partners to offer certain products, services, or promotions.

■ Offer Wall. Our application(s) may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed based on specific data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and appropriately credit your account with the relevant reward.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Integrated Design Studios Ltd. may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling mailing or orders, carrying out surveys, delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, etc. 

Personal information provided to Integrated Design Studios Ltd. may be forwarded to our third-party providers in order to perform certain functions. Still, it will not be used for any other purpose outside the customer’s request. Integrated Design Studios Ltd. ensures that third-party providers are fully aware of and compliant with our data protection practices and the new GDPR legislation.

Integrated Design Studios Ltd. will not sell your data to any third parties for marketing purposes. Integrated Design Studios Ltd. will link to third-party websites from our own website. Accordingly, we do not guarantee any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. Including a link to a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to third parties. This privacy notice does not cover any data collected by third parties. We are not responsible for any third parties content, privacy, security practices, or policies, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Cookies       

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information tracks your website use and compiles statistical reports on website activity.

Google Analytics cookies monitor how many users are using the site, how they find the site, which pages they visit, and what type of devices they use – please note we cannot identify individual users.

  • Google Signals, and any other relevant Google Analytics Advertising Features;
  • Google Adwords;
  • Hotjar – collects and stores information about user’s behavior on the website. It tracks what pages users are visiting and where they click. The aim is to examine the user’s experiences on the website in order to make it more user-friendly. 
  • Cookies set by Google Maps;
  • Youtube cookies if you play a video hosted by Youtube;
  • Session cookies are used for all users;
  • Cookies are used to remember user types;
  • Google Tag Manager;
  • Facebook Pixel;
  • Stripe and other payment tools.

       We presume that users who have their web browsers set up to accept cookies and continue to use our site have accepted Integrated Design Studios’ use of cookies. By accepting the cookies, the customer agrees to the data be shared with third parties, including Google.

       Users who do not want cookies saved on their computers or other devices can block them. Users who do not block cookies are presumed to have consented to the cookies used on this site.

The Interactive Advertising Bureau (IAB) is an industry body that provides in-depth information about cookies. You can set your browser not to accept cookies and the IAB website tells you how to remove cookies from your browser. However, some of our sites may not function in a few cases if you do not permit cookies from your browsers.

       We automatically collect and store the following information about your visit to our site:

  • the internet domain and the IP address from where you access our site;
  • the type of browser software and operating system used to access our site;
  • the date and time that you accesses our site;
  • the pages you enter, visit, and exit from our site; and
  • if you linked to our site from another site, the address of that site.

       The cookies we use are “analytical” cookies. They allow us to identify click stream patterns, improve our site, and learn about the number of visitors and the types of technology our visitors use. We only use this information to ensure that our site stays compatible with a selection of browsers and systems and that our site appeals to a broad audience.

Integrated Design Studios Ltd. will store the information collected by cookies for fifty months.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider but will often include your name, email address, friends list, profile picture, and other information you choose to make public on such a social media platform. If you log in using Facebook, we may also request access to additional permissions related to your accounts, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual approval.

We will use the information we receive only for the purposes described in this privacy notice or otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend you review their privacy notice to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may transfer, store, and process your information in countries other than yours.

We have implemented measures to protect your personal information, including using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and our third-party providers. These clauses require all recipients to protect all personal information they process from the EEA in accordance with European data protection laws and regulations.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will need us to keep your personal information for longer than [the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such data or, if this is impossible (for example, because your personal information has been stored in backup archives). We will securely store your personal information and isolate it from any further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18. By using the Services, you represent that you are at least 18 or the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you become aware of any data, we may have collected from children under 18, please contact us at [email protected].

12. WHAT ARE YOUR PRIVACY RIGHTS?

Any marketing newsletters or emails sent by Integrated Design Studios Ltd. to our customers include clear ‘update preferences’ and ‘unsubscribe’ links at the bottom of each email. These can be used anytime to change details to unsubscribe and no longer receive further marketing communications. You can also unsubscribe from our marketing and promotional communications anytime by contacting us at [email protected]. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send you service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Any requests received by other means will be handled appropriately and efficiently by Integrated Design Studios Ltd.

Integrated Design Studios Ltd. continues to send you marketing communications via this method as long as you remain on the database and do not actively unsubscribe.

If you would like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

If you have questions or comments about your privacy rights, you may email us at [email protected]. 

13. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored or collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes or directly sending you a notification. We encourage you to review this privacy notice frequently to inform you how we protect your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at [email protected]. 

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at [email protected].